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Message ID: 872     Entry time: Fri Jul 28 10:32:23 2023
Author: Eric Dufresne 
Type: 8-ID-E 
Category: Computers and Network 
Subject: Windows problem on spooky3 
[7/28/2310:31 AM] Dufresne, Eric

This is a rare bug for the Windows Users only. On one of my PCs running Windows 10,
I encountered a problem with the Start Menu taking forever to come up. It shows as a blue circle
over the Windows White Square. IT tells me the only fix is to reinstall the user profile.

7/28/23 I'm fixing it and upgrading to W11.

4PM W11 is up and running and preliminary performance is good.
Link software also works.

Number: RITM0297754 (LINK)
Request Title: Update to Windows 11 and fix the 8ideuser profile while making sure it is backed up
Opened By: Eric Dufresne Reported By: Eric Dufresne
Detailed Description:
I am currently having issues with my Desktop spooky3 on the xray network in Rm 432E020. It runs W10 and I'm having a File Explorer
problem with a running circle causing huge delays in opening the start menu. It is useless in this current state. This is when I run
on the 8ideuser profile. This profile needs to be fixed, and backed up before repair. I would like to also upgrade it to Windows 11.
Perhaps upgrading alone will fix the 1st problem stated. Please assign Chris Kirsten to it as he explained the problem to me.
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